Returns and Exchange

Returns and Exchange
Filing a complaint

We make every effort to ensure that the products purchased by you have no defects. 
On the other hand, if you find that you have received a defective item or item that is different from what you ordered (different size, model or design),
we will exchange it for free with the model or refund. Return shipping and re-shipping in this situation is paid for by us. To make a complaint, follow these steps: 1. Return / complaint form Fill in the form or claim form and attach it to the parcel.
The document should include the following information: name, email address or mailing address, phone number,
product indication and cause of the complaint, date of purchase, defect occurrence and account details for which we will
transfer money for advertised goods along with shipping costs. ADVERTISING FORM 2.Delivery of the product When submitting a complaint, please return the product with all its accessories and a copy of the purchase receipt. 3. Shipping The advertised product should be sent to: Excelleno Grzegorz Wiśniowski
Heliosa 1/1 street
80-180 Kowale
Poland Return Under the applicable law you have 14 days to return the goods.
To withdraw from the contract and return the product purchased from us,
complete the return form and send it to our address with the returned product / products intact: Excelleno Grzegorz Wiśniowski Heliosa 1/1 street 80-180 Kowale
Poland REFUND OF GOODS All accessories and receipts or invoices received with the form and returned product / products must be attached.
In this case the cost of returning the item is pay by client.


Mariusz Sadkowski, winner of the 3rd place in the "Barber of the Year" plebiscite in Poland

"... I recommend Isle Of Men products because of their excellent quality and great fragrance that stays on the chin for a long time, unlike other products I know. Isle Of Men products are definitely worth the money."


Tadeusz Dryło the owner of Ted Barber

" Great products! My favorite (apart from oils, of course) is a beard shampoo, which is great for softening the beard. In addition, an extra fragrance of the entire collection, which stands out from similar products."

Baku City Barbershop

" Great quality and a stunning fragrance that will surprise you positively!”

Robert Połom, owner of Barber Shop Połom in Sopot

" May there be more such news on the market! What's to say - you have to try it yourself! You will not be disappointed "

Craftsman Bartosz Marcinkowski

" It is said that every merchant praises his goods. Therefore, I am skeptical about the information on the label. However, it is enough to use the Underground shampoo once to find out that this time it is not a fake. A distinctive, long-lasting fragrance and authentic nourishment - I recommend it with a clear conscience, but you have to find out for yourself."

Fast Fade Barber Shop

"Recommended products ISLE of MEN"

Underground Barber Shop

"Recommended products ISLE of MEN"

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